Being a good leader takes work. It is not hard at all to tell the difference between a good and a bad boss. Exceptional leaders – those who are respected and impressed by their team – have a lot of secret skills that they put to use every day.

Firstly, building relationships – both with your team and your partners – is crucial in leading a team. That means your success depends greatly on interpersonal skills and emotional intelligence. Emotional intelligence is the ability to recognize, understand, and manage our emotions, as well as understand the emotions of others. It’s a part of how we navigate social situations and then make decisions to achieve goals. Several studies have found that a strong emotional intelligence is a top factor for a leader’s success. According to the research, managers with the strongest emotional intelligence were much more likely to succeed.

Exceptional leaders are ones who regularly remind employees of the main goal. A team needs to know what they’re marching toward. With a larger vision in mind, their day-to-day work has more purpose.

Great leaders make sure their daily behavior is a model for their team. They’re reliable (meaning they always follow through on what they’ve promised), they respect people’s time (meaning they don’t make others wait unnecessarily), and they retain a thoughtful, objective approach to problems or issues.

32   speak———-talk——tell———- say

33  amazed——— impressed—— enjoyed——- admired  զարմացած, տպավորված, զվարճացած, հիացա՛ծ

34    in  ———- on———from——-for

35  achieve–  manage——- complete—-master

36  regarding——–concerning——–including—-according

37  review—revise—–recall———- remind

38  hold—— make——– take——keep